General Data Protection Regulation (GDPR) Compliance Policy

Effective Date: January 14, 2025

At ASL Sign Languages, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines your rights and our practices regarding the collection, use, and protection of your personal data.

1. Data Controller Information

The data controller responsible for your personal data is:

2. Personal Data We Collect

We may collect and process the following personal data:

  • Identity Information: Name, email address, phone number, and mailing address.
  • Account Information: Login credentials, preferences, and communication records.
  • Technical Information: IP address, browser type, device information, and browsing activity on our website.
  • Transaction Information: Details of purchases or services accessed on our platform.

3. How We Use Your Data

We use your personal data to:

  • Provide, improve, and personalize our services.
  • Process orders and manage your account.
  • Send updates, newsletters, or promotional content (with your consent).
  • Ensure website functionality, security, and fraud prevention.
  • Comply with legal or regulatory obligations.

4. Legal Basis for Processing Data

Under GDPR, we process your personal data based on:

  • Consent: When you have given clear consent for processing your data.
  • Contractual Obligation: To fulfill a contract or provide services you have requested.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To improve user experience, maintain security, and support business operations.

5. Your GDPR Rights

As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: Request details of the data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Request limitations on how we use your data.
  • Right to Data Portability: Request a copy of your data in a portable format.
  • Right to Object: Object to data processing for direct marketing or other specific purposes.
  • Right to Withdraw Consent: Withdraw consent at any time for data processing activities based on your consent.

To exercise any of these rights, contact us at support@aslsignlanguages.com. We may require verification of your identity before processing your request.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.

7. Data Sharing and Transfers

We do not sell your personal data. We may share data with trusted service providers to deliver our services. If data is transferred outside the EEA, we ensure adequate protections are in place to safeguard your information.

8. Data Security

We use technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

9. Updates to This Policy

We may update this policy periodically to reflect changes in the law or our practices. Any updates will be posted on this page, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions about this GDPR Policy or wish to exercise your rights, please contact us:

ASL Sign Languages is dedicated to ensuring your privacy rights are respected and protected.